Paying your Rent
Your rent is due weekly in advance every Monday.
There are several ways in which you can pay your rent:
Online: You can pay online with your rent payment card, and your debit card. See the quick links section.
Direct Debit: Payment can be made by Direct debit if you have a bank or building society account. Direct debits can be collected every friday or on the 1st or 14th of the month. Contact customer sevices for a Direct debit form.
Standing Order: Payment can be made by standing order if you have a bank or building society account. This is an alternative to Direct Debit. Contact customer services for a standing order form, and return it to your bank.
Post Office and PayPoint: You can pay with your rent payment card by cash, cheque or debit card at the Post Office or by cash at any PayPoint outlet displaying the PayPoint sign. Please keep your reciept as proof of payment.
By phone: call our automated phone line on 0844 557 8321 and follow the instructions to register. Please make a note of the authorisation code as proof of payment.
By Text: To register your rent payment card and phone number to pay by text, follow the link in the quick links section on this page.
Cheque: Cheque payments can be sent to our offices. please make cheques payable to South Shropshire Housing Assoication, and write your tenancy reference number on the back.
If you need a new rent payment card, please contact customer services.
Housing Benefit - how to apply