You will need to provide us with your name, address and telephone number, details of the repair and times when you are usually at home. It may also help if you are able to look up the repair in the repairs insert in your handbook before you call.

 

Once you have reported your repair, you will recieve an acknowledgement by post detailing the repair that has been ordered and a response time. You will also recieve a satisfaction questionaire.

 

You can report non-urgent repairs online by following the instructions below.

 

 

 

 

If an inspection is required, one will be arranged.