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Repair Responsibilities
You are responsible for:
replacing plugs and chains to baths, basins and sinks
replacing lost keys
replacing internal door furniture
replacing smoke detector batteries
replacing ashpans and fire baskets for solid fuel fires (some exceptions)
sweeping chimneys as often as necessary to prevent fires and to ensure efficient operation
replacing domestic electrical fuses, light bulbs and fluorescent tubes and starters
cleaning baths, WC pans, and wash basins
making good minor plaster faults and cracks
taking steps to prevent water in pipes and tanks from freezing
repairing gas or electric cookers
replacing clothes lines between posts (except in communal areas)
supplying and renewing dustbins
maintaining garden paths
repairing any fences installed by you.
You are also responsible for:
telling us when a repair is needed
providing access to your property to enable the work to be carried out
contacting us to make a specific appointment with the contractor if they have called while you were out and left a card.
We are responsible for:
the structure and exterior of the building
drains, gutters and downpipes
doors and windows
baths, basins, sinks and toilets
electrical wiring and fittings
gas pipes and water pipes
central heating installations, water heaters, fireplaces and fitted fires
kitchen units and work surfaces
communal entrances, halls, lifts, stairs and other communal facilities
external decorations
steps and access paths to front and rear doors.
boundary walls, fencing and gates originally provided by the Association.
Quick Links
Report a repair
Repairs - tenants handbook
The Gateway, The Auction Yard, Craven Arms, Shropshire SY7 9BW T: 01588 676200
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