Improvement programme
In July 2000 the government established the 'Decent Homes' target to ensure that all social housing meets set standards of decency by 2010.
A 'decent home' is described as a home which is warm, has modern facilities and is wind and weather tight.
Our strategy is to provide homes that meet the 'Decent Homes' Standards.
In order to do this we may need to carry out improvements to your home.
This could include replacing your bathroom, kitchen, heating system, doors or windows, increasing the insulation and external decorating.
Take a look at our Plan of Investment 2006-2010 to find out whether any improvements are scheduled to be carried out on your home.
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Please click
here to see the plan of investment 2006-2010.
If work is scheduled on your home we promise to keep any inconvienience to a minimum.
You may also like to know that we:
- Use quality products
- Make sure that you know what to expect
- Involve you in selecting the products and contractors
- Provide you with a choice of tile colours, floor finishes, appliances and kitchen fittings
- Use dedicated staff to liaise with you throughout the programme
- Listen to and act upon feedback from satisfaction surveys - a strategy which has shown year-on-year imrpovements in products and services.